Delivery Policy

Last updated: February 17, 2021

Shipping Policy

Thank you for visiting and shopping at the Langwiz Hub (www.langwizhub.site). The following are the terms and conditions that constitute our Delivery Policy.

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Domestic Delivery Policy

Physical items are delivered by the Delivery Method(s) displayed on the Checkout page. The delivery time is displayed next to each Delivery Method on the Checkout page. However, the delivery time may depend on:

 

• the time payment is received

• the availability of stock

• holiday

• the courier

• hurricane, flood or acts of God

 

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Delivery of Digital Items

Digital items are usually processed within 24 hours and are sent via email.

 

Order Tracking

 

You may track your order by selecting “Track My Order” at the top right-hand corner of the website.

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Delivery processing time

 

All orders are processed and delivered within 1-2 business days depending on when the order was placed and delivery method. Orders are not delivered on Sundays or public holidays.

 

If we are experiencing a high volume of orders, delivery may be delayed by a few days. Please allow additional days for delivery. If there will be a significant delay in delivery of your order, we will contact you via email or telephone.

 

Delivery Rates

 

The delivery rates are based on:

 

• the location

• the Delivery Method selected on Checkout

 

Customers who upon checkout have a cart value of $6000 and more will be eligible for Free Delivery islandwide. The delivery cost will be displayed on the checkout page.

 

 

Delivery rates & estimates

 

Delivery charges for your order will be calculated and displayed at checkout.

 

Delivery method               Estimated delivery time           Shipment cost

Same Day Pickup-Customer                   Same day                                      Free

Pickup 

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Door Delivery-Kingston                      1 business days                                   $500

& St. Andrew 

 

 

MegaMart Pickup-Portmore               1 business days                                    $500

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Knutsford Express-Other                    1-2 business days                                 $650

Parishes (major towns)

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Zipmail-Door Delivery                       1-2 business days                                 $700

 

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Zipmail-Post Delivery                        1-2 business days                                 $400

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Delivery delays can occasionally occur.

 

 

Delivery confirmation & Order tracking

 

You will receive a Delivery Confirmation email once your order has been dispensed containing your tracking number(s). The tracking number will be active within 72 hours.

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Damages

 

The Langwiz Hub is not liable for any products damaged or lost after delivery once customer receives it in working order. Please check to ensure items are working.

 

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International Shipping Policy

 

We currently do not ship outside of Jamaica.

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Returns Policy

 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

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Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: info@langwizhub.site

• By WhatsApp: 876-706-0251